Breaking: AT&T Experiencing Nationwide Outage, Customers React

AT&T customers are experiencing a nationwide outage this morning. The outage started early Thursday morning and other companies were also affected. Verizon and T-Mobile were also hit, but not as hard. This is all according to the website downdetector.com. Over 30,000 outages were reported as of 4:30am on AT&T. Only 800 were reported on the other cellular carriers.

As of 6am, not much is known about the outage. AT&T users will see the “SOS” symbol at the top of their screen and will not be able to make phone calls or send or receive text messages. They will be able to send and receive texts IF connected to a Wi-Fi network.

Not much is known about the outage as of 6am. No word when service will be restored. Customers are still waking up only to find they have no service. Here are some of our favorite reactions so far.

• @YouphilMe_ is just as confused as we are

  Yup, finding out first thing in the morning is pretty frustrating. Especially when no one knows what’s going on. Are all getting hacked? Hope not!

  Checking Twitter to see that I’m not crazy and ATT got our phones not working https://t.co/qAuRo3tIi9

  — P (@YouPhilMe__) February 22, 2024

• @itzjustnicc is wondering if they paid their bill

  Nick is wondering what many are wondering. Did I pay my bill? That could be the only reason your phone isn’t working right? Not exactly.

  Been staring at my phone since 3 thinking my bill payment was late or some fix it #ATT pic.twitter.com/O4wX405vXC

  — NiCC 🥱 (@itzJustNiCC) February 22, 2024

• @literary_Dani pokes fun at AT&T workers

  Yup, if you’re an employee at AT&T today, you may want to take a vacation day. It won’t be a fun day for you either. And if employees have AT&T service, they probably won’t be able to call out sick. Oh, the irony.

  Every #ATT worker when they wake up and check their Twitter. pic.twitter.com/5Ml9bgJUU7

  — Danielle Dunn (@Literary_Dani) February 22, 2024

• @urbanzosf wants their free credit

  Yup, go get your free credit! Many people will follow suit. Any sort of inconvenience should get us compensated right? Absolutely!

  Me going to the AT&T store at 8AM to get my $15 bill credit for being inconvenienced for it's services being down for 4 hours. @ATT pic.twitter.com/DuW1fmUMiV

  — Branden (@urbanzosf) February 22, 2024

• @itswept is thinking...hacker!

  Yup, this is what many are thinking. Have we all been hacked? Other cellular companies are enjoying this very much. Oh, the horror

  #ATT cellular service is down nationwide across the US - you freak out thinking it’s you, then realize it’s not and you think crazy nation wide hacker Things, then you like I need a new mobile carrier when this is up and Verizon sitting here like…. #attdown pic.twitter.com/E4ORUdKnCa

  — itswept (@itsWept) February 22, 2024

• @beysdaughter_ is just as frustrated as we are

  The frustration is boiling over. Customers are complaining of how much they pay. There should never be such an outage. FIX IT!

  @ATT is literally one of the most expensive phone companies, & y’all have the audacity to have a service outage for hours with zero updates being given to your customers? Y’all got 1 hour to wrap this shit up! Fix it & fix it now 😒 #ATT pic.twitter.com/kzUG0UZY0M

  — 🐝 Hussy w/ the good hair ✨ (@beysdaughter__) February 22, 2024

• @cole_morgan is confused as to why AT&T hasn't updated its customers

  Why is the company not reporting the outage themselves? Is there something bigger going on? AT&T needs to get on the ball and update us immediately. Hopefully soon.

  Why is @ATT not reporting their outage on their website? Thousands of reports on every major social platform. There is a 5-hour wait on the support phone system. All of this confirms there is an issue, yet no official statement of acknowledgment

  — Cole Morgan (@Cole_Morgan) February 22, 2024

• @ascbofficial Her phone is working but her husband's is not

  Are some phones being targeted? This woman’s phone works. Her husband’s doesn’t. As of 7am outages still being reported.

  I wonder if this outage is targeted at certain phones, my 5G is working thankfully but not my husband's #ATTdown #ATT

  — ɐɹoʞod ɐuɐ (@ASCBofficial) February 22, 2024

• @ly47007385 Why have we not heard anything from AT&T?

  This customer is demanding AT&T say something. They are right. Why have we not heard from the company? When will they finally update us?

  @ATT why you so quiet? You should be communicating with your customers during this time.

  — Steve Lyons (@ly47007385) February 22, 2024

• @nogueyyjose Got lost due to his GPS going out!

  Wow, that’s something you don’t think about. If your cell service goes out, that means no GPS either? Well hopefully you’re not like this man who was lost in the middle of nowhere. Poor guy.

   

  Also @ATT musty ass had me lost out in the boonies because my GPS went out…
  Felt like a damn caveman with no music, sense of direction, or way to contact anyone pic.twitter.com/eLln4Totsd

  — Not So Fat Joe (@NoGueyyJose) February 22, 2024

• @babyblack1977 demands service for the amount he pays each month

  Yup, we pay on time, we should never not have service. Doesn’t make sense. maybe a credit for customers for their inconvenience isn’t a bad thing. As of 7:03am, service is still out.

  They don’t have a problem taking our bread every month, like clockwork and for the price my bill be, I should never not have service. I should have service in space. Get it together AT&T.

  — Rashan Reeves (@Babyblack1977) February 22, 2024