Target Stores Phasing Out Self Checkout? Major Changes Coming
Could self-checkout be a thing of the past at Target stores? While self-checkout doesn’t seem to be disappearing just yet, it looks like the retail giant is getting fed up with theft and is taking steps to combat that by implementing a new self-checkout rule. As of now, this is just a trial run and is not a permanent change, but if all goes well, it could be. Here is what you need to know.
In order to get a better understanding of the needs of its customers, select Target stores are now implementing 10 limit item limits at its self checkout locations. Any customer with more than 10 items will be directed to a cashier at a register. Apparently this rule has already been in place in select Target stores in Maine but it is being tested now in select locations. According to the executive vice president of Target stores John Mulligan: “Since our goal is for Target to be the easiest place for our guests to shop, our teams have been focused on the front-of-store experience with the goal of providing consistently great service through the in-store checkout experience, along with drive-up and in-store pickup.” Since implementing the change, there has been a 6 percent increase in usage of full service lanes.
Target isn’t the first retail giant to adjust their self-checkout rules. Select Walmart stores have gotten rid of the option all together. Costco is considering making adjustments to theirs as well. No word which Target stores will be involved in the new self-checkout trial but be prepared. When you head out for your last minute Thanksgiving items and black Friday shopping this week, you may see some changes. What do you think about the changes? Are you in favor of self-checkout or not?